Privacy Policy

Last Updated: 27 April 2026

At Luit Infotech Pvt. Ltd. ("Luit Infotech", "LuitBiz", "we", "our", or "us"), we respect and protect the privacy of our customers, business partners, website visitors, and users of our products and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information.

By accessing our website, using LuitBiz products, or interacting with our services, you agree to the practices described in this Privacy Policy.

 

Our Commitment to Privacy

We are committed to:

  • Respecting your privacy
  • Protecting your personal information
  • Maintaining transparency regarding data usage
  • Implementing appropriate security safeguards
  • Supporting applicable privacy and data protection requirements
  • Continuously improving our security and privacy practices

Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information:

  • Name
  • Company Name
  • Job Title
  • Email Address
  • Phone Number
  • Country or Region

Business Information:

  • Organization information
  • Product interests
  • Customer support inquiries
  • Service-related communications

Website Usage Information:

  • IP address
  • Browser information
  • Device information
  • Website usage statistics
  • Pages visited
  • Referral sources

Marketing Information:

  • Newsletter subscriptions
  • Event registrations
  • Marketing preferences
  • Download requests

 

How We Use Your Information

We use collected information for legitimate business purposes including:

Product & Service Delivery:

  • Providing access to products and services
  • Managing customer relationships
  • Delivering support services
  • Processing requests and inquiries

Business Operations:

  • Internal record keeping
  • Service administration
  • Product improvement
  • Security monitoring
  • Performance optimization

Marketing & Communication:

  • Sending product updates
  • Sharing relevant announcements
  • Providing educational content
  • Informing customers about new features, services, and events

You may opt out of marketing communications at any time.

 

Legal Basis for Processing

Where applicable under privacy regulations such as GDPR, we process personal information based on:

  • Your consent
  • Contractual necessity
  • Legitimate business interests
  • Legal obligations
  • Protection of our legal rights

Cookies & Similar Technologies

Our website uses cookies and similar technologies to improve user experience and understand website usage.

Cookies help us:

  • Remember user preferences
  • Analyze website traffic
  • Improve website performance
  • Understand visitor behavior
  • Enhance customer experience

You may control cookie settings through your browser preferences.
Additional information regarding cookies is available in our Cookie Policy.

 

Information Security

Protecting customer information is a core responsibility.

We implement appropriate administrative, technical, and organizational safeguards designed to protect information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss or destruction
  • Misuse
  • Alteration

Security controls may include:

  • Access controls
  • Authentication mechanisms
  • Audit logging
  • Encryption technologies
  • Network security controls
  • Backup and recovery procedures

Our hosting infrastructure utilizes enterprise-grade cloud infrastructure located in Europe.

While we take reasonable steps to protect information, no internet-based system can be guaranteed to be completely secure.

 

Analytics & Third-Party Services

We may use third-party services to help operate, improve, and analyze our website and services.

These services may include:

Analytics Services:

  • Google Analytics

Communication Services:

  • Tawk Live Chat

Advertising Services:

  • Google Ads
  • Meta (Facebook) Advertising

Embedded Content Providers:

  • YouTube
  • SlideShare
  • Social Media Platforms

These providers maintain their own privacy policies and practices. We encourage users to review those policies when interacting with third-party services.

 

Email Communications

We may send:

  • Product updates
  • Service notifications
  • Customer support communications
  • Educational resources
  • Marketing communications

Certain communications may include analytics that help us understand engagement and improve future communications.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.

Information Sharing

We do not sell customer personal information.

We may disclose information only when:

  • Required by law
  • Required by court order or government authority
  • Necessary to protect legal rights
  • Necessary to investigate fraud or security incidents
  • Required to deliver contracted services through trusted service providers

Any such sharing is limited to legitimate business purposes.

 

International Data Transfers

Luit Infotech serves customers globally.

Information may be processed and stored in locations where our infrastructure, service providers, or business operations are located.

Appropriate safeguards are implemented where required by applicable law.

 

Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements
  • Support legitimate business purposes

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Your Privacy Rights

Depending on applicable laws and regulations, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of information
  • Restrict processing
  • Object to certain processing activities
  • Withdraw consent
  • Request a copy of your personal information

Requests may be submitted using the contact information provided below.

 

Marketing Preferences

You may choose to limit the use of your information for marketing purposes by:

  • Unsubscribing from marketing emails
  • Contacting us directly
  • Updating communication preferences

We will honor applicable opt-out requests in accordance with applicable laws.

External Websites

Our website may contain links to third-party websites.

Once you leave our website, we are not responsible for the privacy practices, security measures, or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

 

Changes to This Privacy Policy

Luit Infotech may update this Privacy Policy periodically.

Updated versions will be published on this page together with the revised effective date.

Continued use of our website or services following publication of changes constitutes acceptance of the updated Privacy Policy.

Contact Us

For privacy-related questions, requests, or concerns, please contact:

Luit Infotech Pvt. Ltd.

Email: sales[AT]luitinfotech.com

Website: https://www.luitbiz.com

 

Disclaimer

The information provided on this website is intended for general informational purposes only and does not constitute legal, professional, or compliance advice.

Users should seek appropriate professional advice before acting on information contained within this website.

Questions About Privacy or Data Protection?

Our team is available to assist customers, compliance officers, procurement teams, and auditors regarding privacy, security, and data protection practices.

Frequently Asked Questions

What personal information does Luit Infotech collect?

We may collect contact information, company information, website usage information, and service-related information necessary to provide products and services.

Does Luit Infotech sell personal information?

No. Luit Infotech does not sell personal information to third parties.

Does LuitBiz use cookies?

Yes. We use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

How can I stop receiving marketing emails?

You can unsubscribe using the unsubscribe link included in marketing emails or contact us directly.

How can I request access to my personal information?

You may submit a request by contacting us at sales[AT}luitinfotech.com.